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Press Brake and Punch Operator

02/25/2026
Location: St. Augustine FL
Employment Type: Full-time
Department: Production/Operations
Pay Range: $24 - $26 per hour
About the Role:
The Press Brake and Punch Operator forms the metal components that support Q-PAC’s finished products. This position is responsible for setting up and operating sheet metal equipment, including press brakes and turret punches, to produce accurate, high-quality parts that meet print and tolerance requirements. The consistency and precision of this work directly impact downstream assembly, product fit, and overall manufacturing efficiency.Key ResponsibilitiesMachine Setup & Operation Perform routine pre-operation checks and basic equipment cleaning. Set up and operate CNC sheet metal equipment, including press brake and turret punch machines. Install punches, dies, and tooling appropriate to material type, gauge, and job specifications. Load and adjust programs, including bend angles and back gauge settings. Perform test bends and verify measurements prior to production runs. Production & Processes Interpret blueprints, work orders, and specifications to ensure accurate part production. Run parts at a steady pace while maintaining required tolerances and quality standards. Clean, deburr, label, and prepare parts for the next manufacturing step. Complete required ERP documentation accurately and on time. Quality & Equipment Oversight Inspect finished parts for dimensional accuracy and surface defects using appropriate measuring tools. Identify and communicate tool wear, program errors, or machine irregularities. Escalate recurring quality or equipment concerns to supervision. Material Handling and Team Collaboration Transport sheet metal materials and finished parts safely within the facility. Maintain organized material storage and manage scrap appropriately. Maintain a clean and organized work area to support safety, quality, and production efficiency. Collaborate with team members, share knowledge, and support cross-training to meet team objectives.Minimum QualificationsHigh school diploma OR equivalent technical experience. Proven experience in operating press brake, turret punch, or other CNC sheet metal equipment. Working knowledge of material thickness, bend allowances, and fabrication tolerances. Ability to read and interpret blueprints and work orders. Strong attention to detail and quality. NFPA 70E and forklift certifications required within 90 days of hire (training and support provided).Physical RequirementsMust be able to stand, walk, bend, reach, lift, carry, push, and pull materials and components weighing up to 50 pounds regularly throughout the workday. Must be able to perform repetitive hand, wrist, and arm motions. Must be able to wear required PPE such as gloves, safety glasses, and steel-toed footwear. Must be able to safely operate hand and power tools as part of daily work. Must be able to work in an environment with moderate noise, dust, and temperature variations.About Q-PACQ-PAC offers a competitive wage and benefits package, including:A supportive work environment that promotes learning and growth Opportunity to work on cutting-edge technologies and contribute to the growth of an industry-leading company Low-cost medical, dental, and vision Employer-paid life insurance and short-term disability 401k match Additional voluntary benefits Education Assistance Regular company events on-site and off-siteQ-PAC is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship.

Customer Support Specialist II

11/14/2025
Location: St. Augustine FL
Employment Type: Full-time
Department: Customer Support
Work Arrangement: Hybrid
Pay Range: $24 - $26 per hour
About the Role:
The Customer Support Specialist II is a trusted bridge between customers and Q-PAC, ensuring orders and inquiries flow seamlessly from quote to delivery. This role sits at the center of communication between customers, Sales, Operations, and Finance. Collaborating across departments, you’ll ensure accuracy, alignment, and proactive communication throughout the order lifecycle. When questions arise, you bring clarity. When something’s off, you catch it early and take initiative to resolve it with tenacity. By combining empathy, curiosity, and strong relational skills, your work protects customer trust. You’ll keep projects moving from order to delivery without interruption and uphold Q-PAC’s reputation for excellence, one accurate, thoughtful interaction at a time.